Privacy policy
Privacy Policy
M2 Innovate is committed to protecting your privacy. This Privacy Policy forms part of the General Terms of Use, which governs your use of the Site. This means that you agree to our use of any personal information that we may collect from you on the terms set out in this Privacy Policy.
From time to time, we may add or change functions, features or products to the Site. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
Please contact M2 Innovate with questions regarding this Privacy Policy.
1. Security
We take the security of your personal information very seriously. We want you to know that you are shopping in a safe and secure environment and that you are in control over what happens to your information. M2 Innovate does not hold any financial information regarding its customers and works with a third-party payment solution whereby all sensitive payment details are securely passed over a 256-bit encryption SSL certificate.
Secure data transfer - We use a 256bit SSL secure certificate to encrypt all of your personal data when it is sent to and from the internet. This means that information you send to us can only be seen by us and vice versa.
Your credit and debit card details - These are not stored on our system and our staff can only see the first four and last digits of your card. Your details are held by our bank and they are fully compliant with the PCI Credit Card Security standard. If you phone or post through your credit card details, we will not hold those on file and any record will be securely shredded after the transaction is complete.
Using your data - we use your data solely for the purposes of your customer relationship with us. We do NOT rent our list of customers to third parties. We will only communicate with you in ways which you have control over. You can change your communication settings at any time in your account. You can opt for email and mail, mail only, email only or no marketing communications at all. We will only use your phone number to contact you if we have an urgent enquiry regarding a specific order.
2. Collection of Information
In order to buy products from the Shop, you must provide certain personal details in order to complete your transaction. During registration you are required to give information including your e-mail address. In addition, you may choose to provide M2 Innovate with additional information about yourself.
Based on what you tell us about yourself and where we think it is relevant, we may contact you to provide information about M2 Innovate and our products and services, but you may tell us at any time not to do this by following the unsubscribe instructions in any email we send you.
By subscribing to Earthlets text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.
Where you request information from us, M2 Innovate will contact you to provide you with the requested information.
3. Children's Information
To purchase products from M2 Innovate, you must be 18 or over or if you are younger, you must have parental consent.
Please note that all minors are encouraged to discuss this Privacy Policy and the Terms of Use Agreement with a consenting adult.
4. How We Use The Information That We Gather
M2 Innovate use information obtained from Site users as stated in this Policy and to enhance users' experiences on the Site. M2 Innovate does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
5. Links
The Site may contain links to other websites. Please be aware that M2 Innovate is not responsible for the privacy practices of other web sites. We encourage our Shop Customers and Site Visitors to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by M2 Innovate through your use of the Site.
6. Cookies
In our effort to provide you with services customised to your interests, we use "cookies" to assist in the collection of information. A cookie is a small data file containing information that is sent to your browser from a web server and stored on your computer's hard drive.
As part of M2 Innovate's efforts to streamline your experience on the Site, we use cookies to: access your account information (stored on our computers) in order to deliver better and more personalised services; and identify which areas of the Site you have visited.
Tracking information such as cookies is also used to create aggregate reports on user demographics and traffic patterns on the Site, and may be provided to our partners. We also collect IP (Internet Protocol) addresses to analyse trends, administer the Site, track a user's movement, and gather broad demographic information for aggregate use.
7. Security
For orders through M2 Innovate, we work to protect the security of your payment information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
The Site uses reasonable security methods to protect the personal data (e.g., contact details) that resides on our servers.
When you register to purchase products on the M2 Innovate, you will be asked provide your email and password. You must keep your passwords confidential and must not disclose it to or share it with anyone. You are responsible for all activities that occur under your login details for the M2 Innovate. If you know or suspect that someone else knows your password, notify us immediately.
8. Correction/Updating Personal Information
If you have registered to purchase from the Shop and would like to change your details, please visit your Account section of the website. Keep in mind, however, that there will be residual information that will remain within M2 Innovate's databases, access logs, and other records, which may or may not contain such personally identifiable information.
You may also opt out of receiving our newsletters and/or promotional information from M2 Innovate and/or from third parties affiliated with M2 Innovate at any time. If you receive unwanted emails from M2 Innovate, you can opt-out by following the instructions and links on the bottom of emails from M2 Innovate.
9. General
Your personal information will be held and used by us in accordance with the Data Protection Act 1998 and related legislation and nothing in this Privacy Policy or the accompanying Terms of Use should be interpreted as affecting your rights thereunder. If you have any queries about this Privacy Policy, please email us.
10. E-mail page to a friend and E-card Facilities
The e-mail to a friend and e-card facilities allow a user to e-mail story and product links or e-cards to other online users. Users can include a personal message together with a name and e-mail address.
The details you provide will not be used for any purpose other than delivering the appropriate information to the intended recipient. M2 Innovate will not use the details to send unsolicited e-mail, and will not sell details to any third party.